Low cost airline bmibaby is celebrating after performance analysis website, www.flightontime.info, has released statistics for quarter one of 2009, hailing bmibaby as the most punctual low cost carrier in the UK.
According to Flightontime.info, from January to March 2009, 86.8 per cent of bmibaby flights departed within 15 minutes of their scheduled departure time.
Flightontime.info uses data from the Civil Aviation Authority and shows that the average number of flights from low cost carriers departing within 15 minutes of the scheduled departure time was 77.8 per cent, so bmibaby is exceeding the industry standard.
Crawford Rix, managing director, bmibaby, said:
“At bmibaby we work extremely hard to ensure all our flights are on time for our passengers. Our results for quarter one of 2009 are excellent. This result coupled with our excellent customer service and fantastically low fares, is why passengers choose bmibaby.
“Our top result also blows apart the myth that in order to maintain a punctual operation, customers must suffer the stress of not being allocated a seat in advance, or have to pay to stand at the front of a queue. bmibaby customers always know in advance which seat they have been allocated which avoids the ‘crush and rush’ situation.”
Ryanair, Europe’s largest low fares airline, confirms that from Thursday 21st May onwards all new passenger bookings made including those travelling passengers travelling with infants are now required to check-in online and bring their printed boarding pass(es) to the airport.
For your convenience we have highlighted below the main changes to our check-in procedure.
Important Information for passengers that have made new bookings made from 21st May 09 onwards:
All passengers must check-in online and bring their printed boarding to the airport for presentation at airport security and at the boarding gate. continue reading »
New EU results published today show a “step change” in airline ticket selling websites across Europe in terms of compliance with consumer protection rules. The findings feature in a final report on an 18 month EU-wide process to crackdown on misleading advertising and unfair practices.
As a result of an EU enforcement investigation started in September 2007 – with 15 EU national authorities and Norway – 115 airline websites out of the 137 websites investigated have been corrected. Following an additional “health check” process involving independent mystery shopping in March 2009 on 67 major airlines, 52 airlines have either been given a “clean bill of health” and undertaken to maintain the same standards or immediately responded to the Commission’s consultation with undertakings to remedy outstanding issues (see lists after the jump). continue reading »
